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Using Translation

The County of San Mateo has added a translation feature developed by Google Translate to assist web visitors in understanding information on this website in a variety of foreign languages. Please be aware that Google Translate, a free third party service which the County does not control, provides automated computer translations that may not give you an exact translation. The County cannot guarantee the accuracy of translations through Google Translate so translations should not be considered exact and only used as a rough guide. Anyone relying on information obtained from Google Translate does so at his or her own risk. The County disclaims and will not accept any liability for damages or losses of any kind caused by the use of the Google Translate feature.

Inspection and Enforcement

The State regulations require the County to monitor and audit carts, bins and self-haul services. Business and residential organic collection routes are subject to audits and inspections for contamination and proper cart/bin sizing to help ensure the maximum amount of material is being recovered. If found to be non-compliant, State regulations and the County Ordinance Code require enforcement and notice of violations to be issued if an account is not in compliance. This may include a fine.

SB 1383 Violation Complaint Form

Please use this form to submit an alleged violation of the State of California Senate Bill (SB) 1383. Only complete this form if the violation has occurred in the Unincorporated areas of San Mateo County only. See this map for reference.

Once submitted, the Sustainability Department will review your submission and commence the investigation within 90 days. This form will be submitted anonymously, and you will not be disclosed to the alleged violator.

If you would like the Sustainability Department to contact you on the status of the investigation, you may include your contact information in the bottom section of the form below. Once you have completed the form, please press the “Submit” button. Thank you.

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Identity of the Alleged Violator

Please describe, in detail, the alleged violation, including the Unincorporated County of San Mateo locations(s) (i.e.: North Fair Oaks, Palomar Park, etc.) and all other relevant facts known to the complainant.

Submit all relevant photographic, videos, or documentary files as evidence to support the allegations in the complaint (if available). Please do not submit photos of inside anyone’s cart or private property.

You may submit file types listed below. If you are having issues uploading files, you may email for assistance.

Drop files here or
Accepted file types: jpg, jpeg, gif, png, pdf, mp3, m4a, wav, mp4, mov, mpg, wmv, avi, Max. file size: 300 MB.

    Your Contact Information (Optional)

    If you would like the Sustainability Department to contact you on the status of the investigation, please enter your information below. Your contact information will remain confidential.