Commute Alternatives Program

Providing alternative commute options for County of San Mateo employees to reduce their carbon footprint and local traffic impacts. Learn more on our Commute Alternatives Program website.

OOS commute alternatives graphics

SMC Commuter Bus

We launched the San Mateo County Commuter Bus pilot program to contribute to reducing local traffic and improving air quality in the Bay Area. The Commuter Bus takes County of San Mateo employees to and from the San Mateo Medical Center, 2000 Alameda de las Pulgas, and County Government Center during commute hours. This pilot program is funded by subsidies from the Commute Alternatives Program, the General Fund, and employee contributions.

Eligibility

All County of San Mateo employees (including part-time employees, term employees, interns, and fellows) are eligible to ride the SMC Commuter Bus. Contractors and volunteers are not eligible at this time. As the bus is partly funded by the transit subsidy from the Commute Alternatives Program, those who are currently allocating their transit subsidy to other transit expenses are not eligible to ride the SMC Commuter bus.

Please contact the Commute Alternatives Program for assistance in cancelling previous transit orders.

Register and Book

  1. Create an account with Chariot, either through Chariot’s mobile app or through their website.
  2. Purchase a pass or use the free, one-week trial pass.
  3. Book a seat within 30-45 minutes of scheduled departure.

For complete instructions on how to register an account with Chariot, as well as how to pay for the commuter bus and book your seat, please refer to these instructions.

Cost

There are multiple options for employee to choose from:

  • $50 Monthly Pass: Unlimited rides during the month for which it is purchased.
  • $25 10-ride Pack: Covers 10 one-way trips and does not expire.
  • $2.50 single ride

New shuttle users can enter the promo code SMCTRAVEL to access their free, one-week trial pass.

Please note: The monthly pass will be prorated from the selected start date.

Ride Information

All shuttles are equipped with Wi-Fi and a bike rack. ADA accommodations can be made with 48-hour notice.

Routes and Schedules

Chariot is now providing service for the SMC Commuter Bus. The following timetables are current.

Chariot is continuously collecting ridership data and feedback on these routes, and organizing it for us. We are excited to receive this data from Chariot so that we can continue to improve commuter bus schedules and distribute our buses where they are most needed. Our highest priorities are safety, and accommodating as many employees as possible through this program.

Pickup and drop-off location photos are available here.

East Bay

San Mateo County East Bay: Health System A (AM)

Lake Merritt BARTHayward AmtrakHayward BARTSan Mateo Medical Center2000 Alameda de las Pulgas
5:15 AM5:35 AM5:40 AM6:20 AM6:30 AM
5:30 AM5:55 AM6:00 AM6:50 AM7:00 AM
6:55 AM7:00 AM7:50 AM8:00 AM

San Mateo County East Bay: Health System A (PM)

**Please see San Mateo County East Bay: Health System B
San Mateo Medical Center2000 Alameda de las PulgasHayward BARTHayward AmtrakLake Merritt BART
3:35 PM3:45 PM4:40 PM4:45 PM---
4:35 PM **4:45 PM **
5:35 PM5:45 PM6:40 PM6:45 PM7:15 PM

San Mateo County East Bay: Health System B (PM)

County CenterSan Mateo Medical Center2000 Alameda de las PulgasHayward BARTHayward AmtrakLake Merritt BART
4:05 PM4:35 PM4:45 PM5:40 PM5:45 PM6:15 PM

San Mateo County East Bay: County Center (AM)

Lake Merritt BARTHayward AmtrakHayward BARTCounty Center
5:25 AM5:55 AM6:00 AM6:50 AM
5:50 AM6:20 AM6:25 AM7:15 AM
---7:15 AM7:20 AM8:25 AM

San Mateo County East Bay: County Center (PM)

**Please see San Mateo County East Bay: Health System B
County CenterHayward BARTHayward AmtrakLake Merritt BART
4:05 PM**
4:35 PM6:00 PM6:05PM---
5:15 PM6:55 PM7:00 PM7:25 PM

North County

San Mateo County North: Health System (AM)

87th St & Washington StColma BARTNorth County Courts2000 Alameda de las PulgasSan Mateo Medical Center
5:55 AM6:00 AM6:10 AM6:40 AM6:50 AM
6:25 AM6:30 AM6:40 AM7:10 AM7:20 AM
7:25 AM7:30 AM7:40 AM8:10 AM8:20 AM

San Mateo County North: Health System (PM)

San Mateo Medical Center2000 Alameda de las PulgasNorth County CourtsColma BART87th St & Washington St
4:05 PM4:13 PM4:47 PM4:57 PM5:02 PM
4:45 PM4:52 PM5:27 PM5:37 PM5:42 PM
5:40 PM5:47 PM6:22 PM6:32 PM6:37 PM

San Mateo County North: County Center (AM)

87th St & Washington StColma BARTNorth County CourtsCounty Center
6:15 AM6:20 AM6:30 AM6:55 AM
6:25 AM6:30 AM6:40 AM7:15 AM
6:45 AM6:50 AM7:00 AM7:45 AM
7:45 AM7:50 AM8:00 AM8:45 AM

San Mateo County North: County Center (PM)

County CenterNorth County CourtsColma BART87th St & Washington St
4:05 PM4:50 PM5:00 PM5:05 PM
5:10 PM6:05 PM6:15 PM6:20 PM
5:15 PM6:10 PM6:20 PM6:25 PM
5:50 PM6:45 PM6:55 PM7:00 PM

South Bay

San Mateo County South Bay (AM)

Fremont ACEArdenwood Park & RideCounty CenterSan Mateo Medical Center2000 Alameda de las Pulgas
6:00 AM6:15 AM6:55 AM7:15 AM7:20 AM
6:30 AM6:45 AM7:25 AM7:50 AM8:00 AM

San Mateo County South Bay (PM)

2000 Alameda de las PulgasSan Mateo Medical CenterCounty CenterArdenwood Park & RideFremont ACE
3:40 PM3:50 PM4:15 PM5:05 PM5:30 PM
5:00 PM5:10 PM5:40 PM6:10 PM6:30 PM

 

Contact Us

We value all feedback, including comments, questions, and suggestions. Contact us at commute@smcgov.org to make suggestions about the commuter bus schedules and routes.

Contact Chariot to provide comments and suggestions about the buses, drivers, mobile app, lost items, and user experience. Chariot can be reached via:

  • Chariot’s mobile app. Select “Support” function from the Menu. Select “Speak with a Chariot Team Member” to chat live with their support staff.
  • Chariot’s website. Select the “Chat” bubble in the lower right corner of their main page to chat live with their support staff.
  • Chariot’s Customer Service hotline. Call 1-888-735-5079.

Check out the Chariot FAQ for answers to common questions.