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Using Translation

The County of San Mateo has added a translation feature developed by Google Translate to assist web visitors in understanding information on this website in a variety of foreign languages. Please be aware that Google Translate, a free third party service which the County does not control, provides automated computer translations that may not give you an exact translation. The County cannot guarantee the accuracy of translations through Google Translate so translations should not be considered exact and only used as a rough guide. Anyone relying on information obtained from Google Translate does so at his or her own risk. The County disclaims and will not accept any liability for damages or losses of any kind caused by the use of the Google Translate feature.

Illegal Dumping & Litter

REPORT IT! SMC:
REPORT ILLEGAL DUMPING IN UNINCORPORATED SAN MATEO COUNTY

“Report It! SMC” empowers residents to report illegal dumping and graffiti in unincorporated areas of San Mateo County. This tool allows residents and visitors to report issues quickly and easily. You can even take photos of issues and submit them on your phone. These reports are then forwarded directly to County departments to respond and address.

To use the Web reporting tool above:

  • Make sure the Report tab is selected. Enter the address or use the map marker to navigate to the area where the issue you want to report is located on the map. (Use the controls in the upper left corner to move the map around the window or zoom in and out.).
  • Once you have indicated the address or mapped the location of your issue, click next.
  • Select a service request issue from the drop-down menu. Once you’ve entered a service request, you can then fill out a more detailed description of the issue and even attach a photograph. After this is complete, create an account where you can earn civic points, however you must enter a valid email address! After you’ve completed all the fields, press submit to create a public report of your issue!

You can also report issues from your smart phone or tablet. Click on one of the links below to download the mobile app:

To use the Web reporting tool above:

  • Make sure the Report tab is selected. Enter the address or use the map marker to navigate to the area where the issue you want to report is located on the map. (Use the controls in the upper left corner to move the map around the window or zoom in and out.).
  • Once you have indicated the address or mapped the location of your issue, click next.
  • Select a service request issue from the drop-down menu. Once you’ve entered a service request, you can then fill out a more detailed description of the issue and even attach a photograph. After this is complete, create an account where you can earn civic points, however you must enter a valid email address! After you’ve completed all the fields, press submit to create a public report of your issue!

You can also report issues from your smart phone or tablet. Click on one of the links below to download the mobile app:

County of San Mateo Department of Sustainability is using SeeClickFix powered by CivicPlus, an online and mobile service request system. Report It! SMC is an application that allows residents to report non-emergency-related issues specifically Illegal Dumping, graffiti abatement, and abandoned shopping carts in the Unincorporated Areas of San Mateo County. This app is not for reporting property-related Hazardous Waste, Code Enforcement related issues, or abandoned vehicles. For code enforcement issues, please report directly to Code Enforcement Division at https://www.smcgov.org/planning/code-violation-complaint-form-0. For abandoned vehicles in the unincorporated areas of San Mateo County, please report to the Sheriff’s Office at https://www.smcsheriff.com/online-crime-reporting. For Road Hazards (street lighting outages, pot holes) please contact our Department of Public Works Department directly at (650) 363-4100. 

Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly. The County does require valid email addresses to respond to a request if the County needs additional information to process the request.  

SeeClickFix Privacy Policy

REPORT ILLEGAL DUMPING IN INCORPORATED SAN MATEO COUNTY CITIES

To report illegal dumping in incorporated San Mateo County cities, please refer to the table below. Many cities have a reporting platform, allowing you to easily report issues online. For an effective response, please have the exact address and provide a detailed description of the illegal dumping, and include photos if available. 

City Reporting Platform Phone Number
Atherton Access Atherton
Belmont pworks@belmont.gov 650-595-7425
Brisbane My Brisbane 415-508-2130
Burlingame accessBurlingame 650-558-7200
Colma Online Form 650-757-8888
Daly City Daly City iHelp 650-991-8224
East Palo Alto Online Form 650-853-3100
Foster City Foster City Access
650-286-3228
Half Moon Bay Online Form 650-726-8285
Hillsborough Hillsborough SeeClickFix 650- 375-7444
Menlo Park ACT Menlo Park 650-330-6301
Millbrae Millbrae SeeClickFix 650-522-7300
Pacifica Online Resource 650-738-3767
Portola Valley PV Connect
Redwood City myRWC 650-780-7464
San Bruno San Bruno Responds
San Carlos Inform San Carlos 650-802-4100
San Mateo Online Form 650-522-7300
South San Francisco Engage SSF 650-829-6682
Woodside Online Form 650-851-6790